One Step Ahead
Lister Trade Frames always tries to keep one step ahead of the market, which is one of the reasons the company has been using Kestrel for its PVCU-E roofline products for the last 11 years.
“Selling windows to the trade since 1976, we got into PVC-UE roofline relatively early compared with the market place in 1991,” says Mark Warren, Director of Listers. “We always aim to offer our customers the widest range of products and best service, driven by our ethos of being an independent, knowledgeable ‘one stop shop’ specialist for installers. We immediately recognised the ideal fit between windows and roofline products and the benefits to our customers of being able to get their frames, gutters and trims from one place, and offer more to homeowners.
“After settling down and trying a couple of suppliers, we moved to Kestrel in 1995 and I know it’s a cliché, but I can honestly say we have never looked back. Kestrel’s product range has continued to grow in line with installer demand. We work closely with their new product development team to suggest gaps in the market and opportunities on the basis of our installer customer feedback. It’s always been a partnership and because we listen to our customers, we can develop products with Kestrel that the market needs, so the products we end up supplying simply fly off the shelves. The black trims for example we worked on with Kestrel, and then 6 months later, we were supplying them. Installers love the Kestrel name and the range is excellent especially for the commercial sector.”