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Experience and Qualifications: a winning combination

Qualified Lister InstallersIt’s one thing to be able to say you’ve done the job for years, what you really need to be able to say is you’ve been doing the job CORRECTLY for years. Without the relevant training, certificates and accreditations, all the experience in the world is fast becoming a secondary concern. With over 35 years continuous business, Lister Trade Frames, based in Fenton, Stoke on Trent, is not short of experience and thanks to their continued investment in their staff, 8 members of Listers own commercial Installation team have all passed their NVQ level 2 in Fenestration Installation.

This qualification is aimed at those who work as installers of glass supporting systems, which include window and door units, and basic curtain walling systems etc. The standards cover the most important aspects of the job such as health and safety, material handling, installation techniques and preparation of the work area to name but a few.

NVQ’s reflect the skills and knowledge that is required to carry out a job successfully and efficiently and it is to this end that Listers value the importance of achieving these qualifications. Working hand in hand with The Fenestration College which is a FENSA authorised learning centre, Listers have made sure that only the best training has been made available to their staff. Neil Higgins, team leader said, “This qualification has helped me to understand fully the best ways to carry out my job. As a unit, the commercial team are now even more skilled and confident in our day to day tasks.”

The product quality is no longer the deciding factor in a sale, now the service and support that comes with it is equally as important. Listers’ Trade Customers, who generally install the Elitis Branded window and door products now have extra confidence when they call on the Projects Team to support them knowing that these new qualifications provide confidence in a professional job being carried out on their behalf. Bringing these added skills to a complex project gives Listers customers the confidence to know they have support from the second they purchase a Listers Product.

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