Terry's association with Listers isn't just a business relationship; it’s a partnership built on mutual trust and respect. One of his customers, Karen Taylor, encapsulates this sentiment: "Can’t recommend highly enough Terry and Sam for their first-class workmanship. Their attention to detail on the finish is amazing. Totally transformed our house."
For Terry, an integral part of ensuring customer satisfaction is guaranteeing the quality of the products he uses, which is why he only trusts Listers. "All the products I buy and fit from Listers are top quality. I ensure my customers know this."
Having been in the industry for over 28 years, Terry's respect for Roy, the figure at the helm of Listers, is palpable. "Roy himself is incredibly approachable. He's always found the time to chat with his customers and genuinely values our feedback. The factory visits, the tours showing the changes and new technology they've adopted to enhance service – it's all invaluable when I discuss the products with my clients."