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The guide on "Making Enquiries and Reporting Issues" outlines how you can seek help or report any problems you encounter while using the Easy Connect platform. It provides you with several options for reaching out for support: checking the online resources available on the Listers website, sending an email for expert help, or directly calling the customer service team. Additionally, the guide includes step-by-step instructions on how to make a screen recording of the issue you're experiencing, which can be particularly useful for communicating complex issues effectively. There's also a section on using TeamViewer Quick Support for real-time assistance, allowing the support team to view your screen and address your query more efficiently. This guide ensures you have all the tools and information needed to resolve any issues swiftly, allowing you to continue working without significant delays.